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12 September 2021 - In person events - London Admins - we're back!

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On the 19th August 2021 I left my home and ventured onto the train into central London. 18 months ago this was almost a daily ritual, something that I didn't really have to think about. I would get up, get ready and go into work. After work I would regularly meet friends in a social setting, and quite often that would mean a Salesforce Community event of sorts. And then our worlds changed with Covid and with that our work and social activities moved into a virtual space.  They say that forming a new habit can take only 21 days to stick. 18 months is a long time to change habits and our routines are firmly different now. But on the 19th August we took a step back into old familiar territory, an in-person London Admins meeting.  I had forgotten how much planning is needed for an in-person event and the risks involved. We have got used to only thinking of a date, finding a speaker or two, then communicating it out and hoping that people would login to Zoom to join us on the night. An

26 March 2021 - A look back at London's Calling 2021

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In August last year we had to think ahead and speculate what our world would be like. Would our pandemic lifestyle be over? Would we be able to meet in groups of more than 6 people? Would our world be returned to any sense of normal? How would we deliver London's Calling 2021?  We were learning more about the virus and knew that it was more prevalent in colder months.  If we wanted to keep our cadence of a March date then the prospect of an in-person event seemed very slim. We decided to de-risk the process and deliver 2021 in a fully virtual format. We also decided that for this year we were to be kind to ourselves. The pandemic had impacted us all in different ways. We were still keen to deliver the show but we needed to do it in a way that wouldn't break us.  The Attendify App A fully virtual conference is a different proposition to an on-site in-person event.  For fully virtual you have to consider how you are going to deliver the day, the technology to use. We settled on t

19 February 2021 - Volunteering During Covid Times

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I had some time on my hands during lockdown and so last year when I saw that my local Borough was looking for volunteers I decided to sign up. In the early days of Covid I was nervous about volunteering in scenarios where I could be exposing myself to possible Covid risk situations. In addition, the term PPE (Personal Protective Equipment) was new to the general public and supplies of it were in strained quantities. I took 'safer' volunteering jobs, one such being to deliver sports kits to families around the Borough. Well, I do have a sports car after all. It seemed a fitting delivery vehicle for the task. Over time, as a nation, our daily lives have been governed by Covid rules. It is now practise to wear masks in public enclosed spaces such as Supermarkets. We use Antibac as we enter shops. We are mindful to keep distance from each other. Hands - Space - Face.  In December, vaccines were released to combat the virus.  Already their impacts are starting to give us a vision of

6 January 2021 - Review of the Year 2020

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I think it is safe to say that 2020 did not go to plan for any of us, myself included. At the back end of 2019 I had a plan in place for 2020. It involved my next job opportunity, plenty of travel to new destinations as well as the usual sprinkling of social and community delights.  2020 turned out very differently indeed. As a world, we are trying to manage our day to day with Covid, and as the UK goes into this season's lockdown, (or if like me you also live in London, then it feels like we are permanently on the Covid naughty step and confined to our homes), I reflect back on a most frightful year.  On the whole, the months of January and February were seemingly normal. I went to work, I went on holiday and we ran the London Admins events where we met as a large group while hosted in office venues.  Sadly, one of our members, Laura Walker, died on 1st February and is sorely missed. We keep her in our memory with an award called 'Laura's Champion' . The inaugural reci

18 December 2020 - My DreamTX Highlights

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2020 was my 5th Dreamforce. While this one was delivered in a virtual format in the comfort of my home, I still prepared for the event as I would with the in-person version, with an agenda. Prior to the start I trawled through all the sessions and picked out the ones that really grabbed my attention.  Looking back over the 4 days it would seem that I was strangely drawn to sessions that were quite number list orientated. They also seem to have been the most impactful presentations for me too. Let me share with you some of my favourites: Driving Innovations And Growth In Times Of Uncertainty This session looked at how businesses can position confident steps forward when all the data around them is constantly changing, creating a challenging base for any solid decision making. Businesses have not been used to this way of working and it can be unsettling. Instead, they have needed to take a different approach, and concentrate on critical decisions first and be open to iterating on those d

16 November 2020 - Mason Frank Salary Survey

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In case you missed it, the Mason Frank Salary Survey for 2020-2021 has been released. It's the 7th year that the team has put this document together which offers a rather detailed snapshot of the Salesforce ecosystem, capturing over 263,000 data points and squishing the results into 62 pages.  In the early days it was a much smaller report and the focus was on the all important salary survey results. I know I was a fan to pour over these tables. It has always been a helpful resource for benchmarking salaries in the operating market you are in, whether to ensure you are being paid your value but also keeping salaries in check for your team.  This year's report is packed full of information about the Salesforce ecosystem, including all aspects of working in the world of Salesforce but also a wellbeing in our workplaces section courtesy of SalesforceBen and a mention about the Community from yours truly. Having had a good rummage through the report here's my choice pieces that

23 October 2020 - How we have adapted to change during the crisis

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Since late March 2020, we in the UK have been learning to live with a new normal. Our lives, along with everyone else's in the world, had to adapt rather dramatically to a different set of social, economic, environmental and political rules.  For those in business, sweeping changes had to be implemented almost overnight to accommodate these new rules. Suddenly, those who could were asked to work from home so to avoid using any public transport or risk infecting other colleagues with the virus. For many, the action to work from home also lead to other aspects being affected too, and for the positive. Companies quickly reviewed and adapted their existing processes so that a remote workforce could continue to be productive. What was once considered a 'must-do' step was conceded. Digital work arounds were embraced. Departments were given tools to collaborate and from that came a 'can do' attitude from employees to make do with what they had, and with a dose of patience