Diary of a Saasy Girl

I made a decision, many months ago and quite possibly while I was at last year’s Dreamforce, that I would be coming back again this year.  I booked my flights and arranged my hotel very early on, irrespective of my employers input. You see, I’m in a fortunate position that I can afford to pay my own way and I’m not dependent in the goodwill of my company.  Handy really, considering as my actual boss has the opinion that Salesforce is a cult and doesn’t see value in the event. My execs understand that Salesforce can be important to the business but they haven’t quite fully grasped why and are still blinkered by its price tag.  Having worked within the world of Salesforce for the past 10 years, I see a different side. I have seen companies take on Salesforce in its basic form to manage pipeline and see their revenues change. I’ve worked with one to extend their usage to improve customer service and go on to win awards. I’ve worked with others to optimise their ...

If you've been with me on these blogs over the past few weeks you'll be getting a hint that things may not be so perfect in my work life. Its been an intense few years with my current company trying to move them into a digital world. The latest delivery of functionality really brought this home to me.  We've been on a long journey to move into a modern world so we can tackle market conditions and respond well. As a business that is at the mercy of Government policy changes when it comes to all things education we have to be responsive, stay ahead of our competition and be mindful of our customers' constraints. As a business we can no longer rest on our laurels. We must be proactive. And so part of that proactivity has been to look at the systems and make changes. I work in application change and develop systems so that they can help businesses. It sit in the human side of things. I figure out the why and help to construct the solution.  What some businesses fail to...